Insurance claims 'made easy' with launch of new website

Wednesday, 19 May 2010 12:00

Making an insurance claim has been made more accessible with the launch of AEGON's new website.

The portal will help customers through the various stages of a claim and aims to make it easier to understand the process involved.

Matt Rann, AEGON's group head of underwriting and claims, said: "The site includes checklists to ensure all the relevant medical information is disclosed [and] application forms are completed in full."

Visitors to the company's site will receive help with working out the level of cover that they already have and get access to a glossary of relevant terms to help make sense of any jargon.

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