Choose cover over price with travel insurance, says Abta

Thursday, 27 May 2010 10:17

By myfinances.co.uk staff

When it comes to choosing travel insurance, consumers should ensure that they get the appropriate level of cover, rather than going straight for the cheapest option, an expert has claimed.

Sean Tipton of travel agents' association Abta said that it is also important for travellers to discussion any pre-existing medical conditions with their insurance provider, as they could affect the policy.

His comments come after a report by consumer group Which? claimed that many travel agents are selling potentially unsuitable travel insurance that offers poor value for money.

The organisation said that 17 of the 29 companies it visited failed to offer the basic details of their policy, while six did not enquire about pre-existing medical conditions.

Mr Tipton said that the sale of travel insurance is regulated by the Financial Services Authority (FSA) and it is an Abta requirement that cover is appropriate to travellers' needs.

"If a customer does encounter problems [or] the policy has been mis-sold, they can of course take it up with Abta and the FSA," he added.

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