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High street banks 'failing on customer satisfaction'

Britain's major high street banks are still falling short of customers' expectations when it comes to service, according to new research.

Smaller banks faired better than their big high street rivals in terms of customer satisfaction, according to the poll.

Affordability improving for first-time buyers, says Halifax

Over half of would-be first-time buyers cite affordability as the main barrier to getting a foot on the property ladder - but conditions for this group are showing marked improvements, one lender has claimed.

Affordability has improved for first-time buyers, according to Halifax.

Mortgage lending climbs 5% in July

Gross mortgage lending in the UK rose by five per cent between June and July to top £13.6 billion - but the market is likely to be slow for the rest of the year.

Gross mortgage lending topped £13.6 billion during July.

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Building society mortgage lending tops £1.9bn in July

Gross mortgage lending by the UK's building societies topped £1.9 billion during July, according to the latest figures from one industry body.

House prices 'edged higher in July'

Property prices in England and Wales climbed by 0.4 per cent between June and July, according to the latest figures from the Land Registry.

High street banks 'failing on customer satisfaction'

Britain's major high street banks are still falling short of customers' expectations when it comes to service, according to new research.

Affordability improving for first-time buyers, says Halifax

Over half of would-be first-time buyers cite affordability as the main barrier to getting a foot on the property ladder - but conditions for this group are showing marked improvements, one lender has claimed.

Mortgage lending climbs 5% in July

Gross mortgage lending in the UK rose by five per cent between June and July to top £13.6 billion - but the market is likely to be slow for the rest of the year.

House prices fall for second straight month, says Rightmove

The average asking price for a UK home fell by 1.7 per cent, or £4,091, during August.

Repossessions set to rise, warns debt charity

Despite new figures showing a drop in property repossessions during the second quarter of the year, a national debt charity has warned that the number of households losing their home is likely to rise over the next 12 months.

House price growth stalls in Q2

House price growth slowed considerably during the second quarter of the year, according to new government figures.

House prices 'fall for first time in year'

UK house prices suffered their first monthly decline in a year during July, the Royal Institution of Chartered Surveyors (Rics) has said.

Falling house prices `good news` for new buyers

A recent fall in asking prices for houses is "good news" for the country's first-time buyers, but there is still a gulf between the cost of a typical home and what many new entrants to the market can afford, according to one expert.

Property prices up 0.6% in July, says Halifax

The average cost of a UK home rose by 0.

Mortgage lending up 19% among building societies

The UK's building societies approved gross mortgage lending worth £1.

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Mortgages Features

Preparing yourself for first-time housebuying

There was some great news for first-time buyers recently when the government announced it would be suspending stamp duty for anyone making their first property purchase.

Preparing to buy a property as a first time buyer is now harder than ever

Guarantor Mortgages - are they really the perfect first-time buyer solution?

With house prices through the roof are there any options for first time buyers who are desperate to get on the property ladder? Kate Saines reveals guarantor mortgages might be worth considering.

Guarantor mortgages have increased in popularity in recent years

Home buying advice: Live webchat with unbiased.co.uk

The property market has shown signs of stabilising in recent months with prices even beginning to recover to previous levels seen before the credit crunch.

Askk Melanie Bien your property questions today from 1pm

Ask the Mortgages Expert

Katie Tucker

Katie Tucker is the technical manager for Mortgageforce, providing all technical and 'Best Buys' rate data on mortgages and the economic environment to their national team of mortgage consultants.

Katie Tucker, Mortgageforce

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Remortgaging an overseas property: how does it work?

Remortgaging a house is a big step when it comes to your personal finances - and if you have a holiday home or other property abroad that you wish to release equity from, there are several things to think about before you do so.

Guides

Cash Back Mortgages

Cash Back mortgages provide borrowers with a lump sum of money when they take out a mortgage.

Discount Mortgages

Every mortgage lender has a standard variable rate (SVR) - this is its very own interest rate which it sets itself.

Commercial Mortgages

Commercial mortgages are loans for the purchase of a property which is to be used for business purposes.

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