Aviva: Enhanced annuity for retirees

Monday, 08 February 2010 12:00

Aviva has improved its online annuity quotes system to make it easier for advisers to get the best retirement income for customers.

The provider has added medical questions to quotes which will enable it to identify customers who would get an improved income in retirement because they have certain conditions.

And it has also introduced automatic underwriting.

Clive Bolton, retirement director at Aviva, said: "We know customers are often confused by terms such as standard and enhanced annuities and we have really looked at how to make it easier for them.

"They shouldn't have to ask for an enhanced annuity and the best possible rate - providers have a responsibility to give it automatically to them."

The medical questions will be added to pension maturity packs which are sent to customers who are about to retire.

This move is the latest in a string of improvements introduced by Aviva to its underwriting.

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