Broadband Prices

Christmas data usage 'could cause hefty penalties'

Christmas data usage 'could cause hefty penalties'

Britons keen to enjoy time with friends and family this Christmas have been urged to be careful how much data they download via their broadband connections.

The difference between advertised and actual broadband speeds is widening, Ofcom has revealed.

ISPs misleading customers on broadband speeds - Ofcom

The gap between advertised broadband speeds and what customers actually receive is widening, Ofcom has revealed.

Average broadband speed 'still less than advertised'

Average broadband speed 'still less than advertised'

Average download speeds are still less than half of the 'up to' speeds some internet service providers (ISPs) advertise.

Consumers 'missing out' on broadband deals

Consumers 'missing out' on broadband deals

A number of British broadband customers are missing out on making significant savings by failing to bundle up their broadband connection with digital TV or home phone services.

Britons wasting money on download packages

Britons wasting money on download packages

British broadband customers might be paying more than they need to by not taking full advantage of their download allowance.

Broadband users unhappy with ISPs

Broadband users unhappy with ISPs

Many broadband users in the UK are unhappy with their current internet service provider (ISP), it has been revealed.

Many broadband users do not know their download limit, the survey found.

Broadband users warned over excess download charges

Check the small print on contracts to avoid fines and excessive download charges, consumers told.

More than nine out of ten Britons would be unwilling to give up their broadband connection to save money, the poll found.

Survey: 9 out of 10 Britons unwilling to give up broadband

Despite household budgets facing a squeeze, more than nine out of ten (93.3 per cent) of Britons would be unwilling to give up their home broadband connection in order to economise, a new poll has found.

Millions of Britons could face penalties or even being cut off because they do not know their broadband usage limits.

Report: 8m broadband customers in the dark over usage

Millions of broadband customers could be at risk of being penalised or even cut off by their provider for excessive downloads because they do not know their usage allowance, according to a new report.

Many Britons could be paying for inferior broadband services because they have not switched providers in the past three years.

Britons 'overlooking cost of broadband'

Over half of British broadband users could be paying over the odds for inferior services because they do not shop around for the best deals, according to a new study.

The gap between satisfaction levels with broadband providers has reached a record size.

Gulf grows in broadband satisfaction

Typical broadband speeds have increased by 33% in the past year, but many providers are failing to deliver on customer service, with the gap between the best and worst companies at its biggest ever level, according to a new survey.

Broadband users could save over £200 a year by bundling together their internet, TV and phone services.

Using a bundle could save a packet, consumers told

Broadband customers could be missing out on savings of around £210 a year because they do not bundle their internet service together with digital TV and home phone.

Virgin Media is looking to deliver 100Mb broadband through its cable network by the end of the year.

Virgin plans rollout of 100Mb broadband

Virgin Media has announced plans to rollout 100Mb broadband across the UK by the end of the year.

The government says the 50p levy will help to drive the spread of next generation broadband.

Broadband tax comes under fire from MPs

Government plans to introduce a 50p per month levy on people with fixed telephone lines in order to pay for super-fast broadband has been criticised as unfair by a committee of MPs.

The Conservatives have condemned plans to tax households for each phone line they have

£6 broadband tax could be trebled for multiple line homes plus VAT

Up to two million people will have to pay a new £6 tax on their telephone line according to leaked government papers.

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Broadbandchoices: Compare 'bundles'

Broadbandchoices.co.uk has launched a comparison service to allow people to compare the costs of the home media 'bundles' on the market.

Broadband speeds picking up

Orange ups broadband speed war

Orange is introducing 20Mb broadband as standard for all new customers where the service is available.

Tax on internet set to come soon to every phone bill

Broadband tax to be law before the election

The government's proposed 50p a month broadband tax could be hitting phone bills next year.

BT is looking at your Tweets looking for complaints

BT chases complaining customers on Twitter

BT is following its customers who complain on Twitter.

BT set to sell internet,landline and TV discount packages

BT to start selling discounted bundled telephone packages this autumn

BT is set to start selling cut-price bundled packages of landlines, broadband, digital TV and other services.

Government cracks down on downloading

Government cracks down on illegal downloading

Illegal downloaders could find themselves cut off from the internet, under proposals from the government.

Londoners could receive a welcome surprise from put-pocketers

Put-pocketers giving away cash

Visitors to London's tourist hotspots may be pleasantly surprised if they are targeted by a put-pocket this summer.

Broadband speeds  fail to live up to the promise

Broadband: Increase your speed

Last week Ofcom opened a can of warms over internet speed - as firms were revealed to be missing their advertised speeds by half.

What is coming out of your broadband cable?

Broadband 'speed lies' exposed

The average UK broadband speed is 4.1Mbit/s - 57 per cent of the average advertised speed.

Seeking for best way to mobile surfing

Dongle devices let internet users roam free

Dongle devices may provide the next wave for web surfers who are on the move.

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